About this document
Version: 1.0
Repnect is a mobile application developed and operated by SOLTYX ENGINEERING STUDIO LTD ("SOLTYX", "we", "us" or "our"). Repnect is a SOLTYX product, not a separate legal entity. These Coach Terms supplement the Repnect Terms of Service and apply when a user identifies as a coach, trainer or other fitness professional or uses coach-facing features.
1. Independent status
You provide coaching independently. Unless SOLTYX expressly agrees otherwise in writing, you are not an employee, worker, partner, agent or representative of SOLTYX and may not claim that SOLTYX employs you or that SOLTYX or the Repnect Service certifies, supervises or endorses you.
You are responsible for your services, advice, client agreements, fees outside any Repnect payment feature, taxes, insurance and compliance obligations.
2. Qualifications and profile claims
Provide accurate, current information about qualifications, experience, specialties, availability, location and services. Do not claim a licence, accreditation, background check, insurance policy or outcome you do not hold or cannot substantiate.
If Repnect displays a verification indicator, it means only the specific check described. It is not a guarantee of competence, safety or results.
Provide requested evidence promptly. We may remove an unverified claim or restrict a coach profile where evidence is missing, expired or misleading.
3. Scope and professional standards
Work within your competence and any professional scope that applies. Do not diagnose, prescribe, treat or claim to cure a medical condition unless you are legally authorised and separately satisfy all applicable regulatory requirements.
Refer a client to an appropriate professional when needs fall outside your competence. Do not advise a client to ignore pain, injury symptoms, medication instructions or professional medical advice.
4. Client welfare and safeguarding
Act honestly, respectfully and without exploitation. Do not pressure a client to meet, pay, share health information, provide images or continue a relationship. Maintain appropriate professional boundaries and never use Repnect to contact or coach a person you know or reasonably suspect is under 18.
Report serious safety or child-protection concerns using the Safety page. Repnect is not an emergency service.
5. Health and progress information
Access only information made available through the coach-client relationship and sharing controls. Use it solely for the agreed coaching and accountability purpose. Do not copy, disclose, sell or use it for advertising, insurance, credit, employment or unrelated profiling.
If sharing is revoked or the relationship ends, stop accessing and using information unless retention is legally required. Protect any notes or copies you independently create under applicable privacy and professional obligations.
6. Confidentiality and privacy
Do not disclose private messages, progress photographs, health information, location or client identity without valid authority. Use appropriate security for devices, accounts and records. Notify us promptly if information obtained through Repnect may have been compromised.
Depending on how you independently use client information, you may have your own obligations as a controller, health-service provider or professional. These Coach Terms do not transfer those duties to SOLTYX.
7. Marketing, reviews and results
Do not buy, fabricate, manipulate or condition a benefit on a misleading review. Transformation images and testimonials require appropriate permission and must not be misleading. Explain typicality and material conditions where necessary.
Do not guarantee results or make unsupported medical, weight-loss, earnings or performance claims.
8. Payments and client contracts
Unless a Repnect payment feature expressly says otherwise, fees and separate coaching contracts are between you and the client. State price, scope, duration, cancellation, refund and material terms clearly before agreement. Comply with consumer law applicable to the client.
Do not pressure users to pay through unsafe or deceptive methods. We may investigate reports connected to an off-platform transaction facilitated through the Service.
9. Complaints and cooperation
Respond constructively to legitimate client complaints and cooperate with our proportionate safety or verification enquiries concerning Repnect. Preserve relevant information where instructed and lawful. Do not retaliate against a reporter or evade a restriction.
10. Enforcement
We may remove claims, limit coach features, require evidence, suspend or terminate access where reasonably necessary to protect users or enforce these Terms. Available moderation reasons and appeals are described on the Safety, Reporting and Appeals page.
Coach support: support@repnect.com Safety contact: safety@repnect.com
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